Support

Need help with your Atlantic beta account, Amazon connection, dashboard, order sync or review automation? We want beta sellers to report issues early so we can investigate quickly.

Contact Support

Email support@atlanticengine.dev.

Beta Response Time

During beta, we aim to respond to support requests within one business day. Urgent connection, security, account access or automation issues are prioritized.

Bug Reporting

When reporting a bug, include your Amazon seller ID if available, what you expected to happen, what actually happened and any screenshot, order ID or timestamp that helps us investigate. Please do not send Amazon passwords, access tokens or private keys.

Beta Feedback

Product feedback is welcome. If something feels confusing, too manual or hard to trust, tell us. Atlantic is intentionally improving with beta seller input.

Security Issues

Please include "Security" in the subject line for suspected vulnerabilities or data exposure issues. We will acknowledge and prioritize security reports.